How to Become a Tigo Pesa Agent in 2023: A Step-by-Step Guide

Become a Tigo Pesa Agent and start earning money today!

Imagine being able to make money by helping people with their everyday financial needs. That’s exactly what you can do as a Tigo Pesa Agent. Check: NHIF Customer Care | NHIF Namba Huduma Kwa Wateja 2023

As a Tigo Pesa Agent, you’ll be able to offer a wide range of services, including:

  • Cash deposits and withdrawals
  • Money transfers
  • Bill payments
  • Airtime purchase
  • And more!

And the best part is, you can start earning money right away. There’s no need to invest in any expensive equipment or software. All you need is a mobile phone and a small start-up capital.

So if you’re looking for a way to make extra money, or even start your own business, becoming a Tigo Pesa Agent is the perfect opportunity for you.

But before you take the plunge, it’s important to do your research and understand the requirements and responsibilities of being a Tigo Pesa Agent. That’s where this guide comes in.

Over the next few chapters, we’ll walk you through everything you need to know about becoming a Tigo Pesa Agent, from the application process to the day-to-day operations of your agency. We’ll also provide tips on how to succeed in this business and make the most of your investment.

So if you’re ready to start earning money as a Tigo Pesa Agent, let’s get started!


How to Become a Tigo Pesa Agent

Tigo Pesa is a mobile financial service that allows users to send and receive money, pay bills, and purchase airtime using their mobile phones. Tigo Pesa agents play a vital role in this ecosystem by providing these services to customers in their communities.

If you are interested in becoming a Tigo Pesa agent, there are a few things you need to do.

1. Meet the requirements.

To become a Tigo Pesa agent, you must:

  • Be a Tanzanian citizen
  • Be at least 18 years old
  • Have a valid National ID
  • Have a Tigo SIM card
  • Have a business location that is accessible to customers

2. Apply to become an agent.

Once you meet the requirements, you can apply to become a Tigo Pesa agent by visiting a Tigo shop or by calling the Tigo customer care line. You will need to provide your personal information, business information, and National ID number.

3. Complete the training.

Once your application is approved, you will be required to complete a training program on Tigo Pesa services and procedures. This training will teach you how to use the Tigo Pesa system and how to provide excellent customer service.

4. Start your agency!

Once you have completed the training, you will be ready to start your Tigo Pesa agency. You will need to purchase a Tigo Pesa starter kit, which includes a POS machine and other necessary materials. You will also need to deposit a minimum amount of money into your Tigo Pesa agent account.

Benefits of becoming a Tigo Pesa agent

There are many benefits to becoming a Tigo Pesa agent, including:

  • Earn a commission on all transactions you process
  • Be your own boss and set your own hours
  • Provide a valuable service to your community
  • Build relationships with customers and grow your business

Tips for success

Here are a few tips for success as a Tigo Pesa agent:

  • Provide excellent customer service. Be friendly, helpful, and patient with your customers.
  • Be honest and transparent with your customers.
  • Keep your agency clean and well-organized.
  • Promote your agency in your community. Let people know that you are a Tigo Pesa agent and that you offer a wide range of services.


Becoming a Tigo Pesa agent is a great way to earn money and provide a valuable service to your community. If you are interested in becoming a Tigo Pesa agent, visit a Tigo shop or call the Tigo customer care line to learn more.