A Step-by-Step Guide To Your Napaprolink.ca Account Login

Logging in to your napaprolink.ca login account allows you to access a wide range of services and information related to your auto and home insurance needs.

Whether you want to check your policy details, update your information, or file a claim, you’ll need to log in to access your account online.

Follow this simple guide to successfully login to napaprolink.ca.


NapaProLink is the online portal for accessing your insurance account and services if you have a policy with NAPA Insurance in Canada.

The ProLink platform allows you to manage your policies, pay bills, file claims, and more from the convenience of your computer or mobile device.

Logging in is easy if you have your account number and password handy.

Napaprolink.ca Login

Logging into your napaprolink.ca account only takes a few quick steps:

  1. Go to napaprolink.ca on your web browser. The ProLink login page will appear.
  2. Enter your ProLink ID, which is your 7 or 8 digit napa account number, in the first box.
  3. Enter your password in the second box. This is the password you created when you first set up your online account.
  4. Click ‘Login’ or press enter.

Once your ID and password are accepted, you will be logged in to your account dashboard. From here, you can access all of your account services and information.

Napaprolink.ca Forgot Your Password

If you enter your ID but can’t remember your password, you can easily reset it.

On the login page, click ‘Forgot Password’.

Enter your ProLink ID again when prompted.

You will be able to enter a new password or reset instructions will be emailed to the address associated with your account.

Follow the email instructions to create a new password.

Napaprolink.ca Account Online

Once logged in, you can do various tasks within your napaprolink.ca account:

  • View policy documents – Access your active or past policy paperwork like brochures, insurance cards, declarations pages, and more.
  • Pay your bill – Pay outstanding balances online using credit card or pre-authorized bank payments.
  • Update account information – Change your address, phone number, email, bank details and more. Updates apply to all your NAPA policies.
  • File a claim – Start a claim on any of your policies like auto, home, or commercial insurance.
  • Access member benefits – Take advantage of member deals and discounts on things like automotive services, travel, and prescriptions.

Napaprolink.ca Logging Out

When you’re done managing your account, be sure to log out to keep your information secure. Click your name in the top right corner of the screen and select ‘Log Out’ from the dropdown menu. Closing the web browser window without logging out first can potentially allow access if someone else uses the same computer.


Logging into your napaprolink.ca account is a quick and easy process with just your account ID and password. This allows you to access your NAPA Insurance policies, pay bills, adjust details, file claims, and utilize available member benefits. Keeping your login information secure protects your private account access.

Quick Steps Table

1Go to napaprolink.ca
2Enter ProLink ID
3Enter password
4Click ‘Login’

Logging in takes just a few seconds if you have your napaprolink.ca account number and password handy. This gives you 24/7 access to manage your insurance needs online.